Aesthetic Provider Verification Methodology in Malaysia

What does verified mean?

A verified field means that the published value matched an approved source on the recorded verification date. It does not mean that AestheticClinic.my guarantees current status, treatment outcome, practitioner skill or suitability for an individual reader. Every public state identifies what was checked and when.

Provider-submitted information enters a pending state until independently checked. A clinic cannot buy verification, a better factual state or a higher organic position. Sponsorship and profile-claim status are stored separately.

Why are doctor checks separated?

Doctor identity, registration context, APC context where publicly supportable, LCP chapter or procedure scope, practice location and page-review relationship are different facts. A matching name is not enough, and evidence for one scope should not be copied to another procedure.

The verification record stores the exact official route, checked name or reference, check date, scope, limitations and next review state. A provider doctor profile and a medical-reviewer profile remain separate entities.

How are clinic premises checked?

Clinic verification is branch-specific because the legal facility identity, address, registration evidence, practitioners, hours and service claims may differ. Evidence for one branch is not copied across an entire brand without a matching source.

An official premises match does not independently prove every doctor, product, device, treatment availability or advertisement claim. Each of those claims receives its own source and date.

How are products, devices and advertisements checked?

Medicinal products are checked through the applicable NPRA route and medical devices through the Medical Device Authority register using the exact product, model, registration or establishment information available. A marketing family name is not treated as an exact registration result.

Advertisement references are matched to the approved media, wording, language, domain and validity context where available. A reference is not reused beyond its supported scope, and editorial content is kept structurally separate from promotional material.

What states can a record show?

Public states use factual language such as verified current, renewal check due, submitted by provider and pending independent check, public source unavailable, information expired or correction under review. They do not use star ratings or imply a regulator endorsement.

When a source is unavailable or ambiguous, the field is marked unavailable or pending rather than inferred. Material corrections preserve the prior statement, source and change date in the audit record.

How are rechecks and corrections controlled?

Each field stores a verification date and an appropriate next-review state. Fast-changing registrations, approvals or practice relationships are checked more often than stable identity information. Reported changes enter a correction queue and do not instantly replace the retained public record without evidence.

A correction identifies the exact field, previous source, replacement source, reviewer and change date. When evidence conflicts, the public state may remain pending or correction under review until the discrepancy is resolved. Providers and commercial partners cannot shorten this process by payment.

Verification objects and primary official routes